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Every call an office makes or receives is assigned to a particular stage in the buyer’s journey. This is why the quality of your phone calls — and the remainder of your customer service experience — is so crucial. To provide an exceptional customer experience, your sales professionals and support personnel must be capable of […]
A content management system, otherwise called a CMS, is a system that allows users to create, manage, and design their own website. People use a CMS because it helps eliminate the need to be highly tech-savvy when modifying web pages, allowing you to manage your site without the need to write code. Besides being a […]
We’ve talked previously about how to use rewards to improve customer feedback- and it’s value for retaining customers. Missed that post? Read it here. When it comes to simple yet useful business rewards, it’s hard to go wrong with gift certificates and discount coupons. Nearly every retailer and service provider offers gift cards with different […]
SMS and email are some of the most effective electronic marketing strategies in the market today. These two methods have been proven to be both effective and reasonably priced for marketers worldwide. Unsurprisingly, small and large business owners alike invest in these marketing strategies to promote their brands. They can be used together or independent […]
Customer approval is an undeniably important part of any business. After all, there would be no business without customers. Globally, consumers have high expectations of a business’s customer services. Should you live up to their expectations, they are likely to tell others about their positive experience with your business. Likewise, failing to meet consumer demands […]
HubSpot History HubSpot is a top tier customer relationship management (CRM) platform that combines everything a growing business needs to provide a world-class customer experience in one location. HubSpot is a prominent CRM software with top-of-the-line tools for marketing, sales, and customer service. In the first quarter of 2021, HubSpot, a pioneer in inbound marketing, […]
HubSpot is one of the most powerful CRM tools on the market, and one of it’s greatest strengths are the integrations available. Take a look at the best HubSpot Integrations in the system.
The HubSpot Operations Hub is one of the newest additions to the platform’s list of marketing tools. We’re reviewing it’s features and letting you know how it works.